The Future of Recruitment Featuring Ben Ashman

What do recruitment executives think about recruitment?

What do they think about millennials?


Interested? Then this is for you.

I had the pleasure of talking to the founder of Recruitment Hive, Ben Ashman. Below is his LinkedIn bio.


Ben Ashman Recruitment HiveBen has a long and successful track record within the Canberra region recruitment industry. Having begun his career in recruitment in 1998 Ben has obtained expert level knowledge of the many facets of running complex recruitment projects, particularly within the information technology and engineering industries. In 2004, Ben founded Collective Resources and grew it to be one of Canberra’s most successful locally owned recruitment companies. In 2010 Ben sold Collective Resources so as he could spend some time at home with his three young children. Now that the kids are all at school, The Recruitment Hive marks the return of Ben’s expertise to the local recruitment industry.



Below are his views on what is happening now in recruitment, as well as tips for millennials in their job search.


What are some of the changes you’ve seen in recruitment today? What is the future going to be in your view?


Recruiters use databases they created, custom to their specific industry. What is happening now is a move towards general databases, caused by LinkedIn’s presence. LinkedIn is vast, yet not specific.


Recruitment is a massive industry. They use LinkedIn like everyone else, and differentiating yourself is becoming difficult.


Even for me, with my experience, I get a relatively low response rate. I follow a process and work the numbers to get the right responses and candidates.



Are different methods of testing, such as psychometric testing increasing in usage, and is it something that millennials need to consider seriously?


Not really. In one of my areas, IT, it isn’t adopted. It’s a good idea and probably would get me higher quality candidates. But the expense and no real desire to rank based on different skills and competencies that these tests evaluate is the reality in my field.


Given multinational companies, KPMG and the like, you should expect these sorts of tests. It depends on the company.



Are millennials on the right track in their job search?


Mostly they are, but in my field, which is the technology industry it’s a different story.
99% of IT graduates lack experience. It is also hard to get into these positions, as experience and competition are high, especially as a graduate.



A key tip for IT: Start a personal project. It can be a brochure for a restaurant or a simple website.



What this does for you:

  • It highlights your passion. Especially as a junior potential job candidate, doing a pet project will highlight your passion. It doesn’t have to be complex, but having a few URLs to show employers and recruiters will differentiate yourself.
  • Secondly, make sure you finish. Everyone can start, but not many can finish a project. If you can show an employer that you are someone that can see things through, they will respect you.
  • Thirdly, you are showcasing your skills and capability. Skills are required to get things done. Your capability to execute and finish projects is a big plus, where you are showing factual experience in getting things done.


You can use personal projects as a springboard for conversation in job interviews, which highlights all three points.


And it’s not specific to IT; you can create personal projects to do with where you want to work or your field of study. It’s great at differentiating yourself.



How would you market yourself on social media? What are some tips?


For IT, a lot of them aren’t the most skilled socially. However, they are great at showcasing their skills on LinkedIn.


I keep my Facebook and LinkedIn separate. It depends on who you are, and what you are trying to accomplish online.


A peer of mine uses their personal Facebook profile and LinkedIn in their business successfully.


It depends on what you are aiming for, and your audience so keep that in mind. Regardless, certain norms must be kept, so keep personal accounts private.


Millennials are the generation of social media, so they are more comfortable with social media.



Soft skills and communication are lacking, and increasing in need in today’s job market. What do you think?


Communication and people skills are Paramount.



In IT, you can be a technology whiz and program away by yourself. But this is the vast minority.


Communication and the works are about problems solving, talking to clients, and teamwork. Not having these skills create problems. Any professional workplace is about problems solving, and the ability to communicate effectively is paramount; issues arise if you can’t communicate effectively.


It can be a difference between having a career moving forward and much higher pay.



What can millennials do to hone or gain these soft skills?


As a millennial going to University, seek out work where you can develop your communication skills. McDonalds is great, as they train you well, and you learn processes involved in a business.


Take a waiting role, where communication is vital. Studying and working in these customer service roles is what perks the ears of employers and recruiters.


Key Tip: Have a twenty second video clip introducing yourself. Smile, and talk about yourself.

This is Ben’s short video clip he sends people in his emails.





As I said, communicating is vital, and so is appearing personable. Smile, and show that you are likeable and ‘human’. People want to work with someone they can relate to; a short video of yourself will do wonders for connecting at a personal level.



What can millennials do to help recruiters, so that recruiters can help them find them job opportunities?


Unfortunately, recruiters are busy people. Unless they are specifically looking for graduates, they don’t have time for you.


If you are working with a recruiter, here are a few tips.

  • Resumes: Your resume should have all the required information. But format it so it can be accessed and changed easily.
  • Have a professional photo of yourself. Add URLs such as the video tip I mentioned before.
  • Have referees where you had to report to in a workplace setting. Character referees won’t get you anywhere. You need referees who judged you based on what you achieved.
  • Don’t lie about details such as your location. If you are applying for a position far out of your place of residence, when they find out it will hurt you.


Thank you Ben, for sharing your time for this interview.



What do you think? Is a pet project something you would consider?


Please share your comments and advice in the comments below.

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